About us

About us

dear guest

Welcome. We're delighted you've arrived. Please, make yourself comfortable.

Welcome. We're delighted you've arrived. Please, make yourself comfortable.

Whyn Concierge

You've just stepped into WHYN: a destination where rarity is accessible, and what was once untouchable can now be unlocked. Here, luxury is no longer only for the few, it's made real for the many. From the moment you enter our website, you're more than a visitor, you're a guest guided by me, your Concierge.

Room 99 is ready. Follow me.

Heck-in to Room 99 for the chance to meet a special prize. One day it might be a member of the timepiece families of Rolex, Audemars Piguet, and Patek Philippe, another the whispered prestige or Mrs. Kelly or Birkin of the esteemed Hermès family.
Each check-in brings a new prize from the families, and you’re invited to play the game to unlock the experience of owning what was once reserved for then few.

WHYN was imagined by four hosts – Raphael “The Coach” Nataf, David “The Chief Curator” Selinger, Tania “The CEO” Balachoff, and Thierry “The CM” Soetens – who know a thing or two about creating experiences rooted in luxury but accessible for all.

From St. Tropez to Brussels, they’ve built places where people gather, indulge, and dream. But they saw something missing: a way for aspiration to be within reach. So in November 2025, they opened the doors to WHYN, a destination of rare, carefully curated and never crowded, and always fair.

Here, each check-in is intentional and limited. No more than 5,000 guests at a time are given a chance to win. No hidden advantages. No smoke and mirrors. Just transparent odds, equal chances, and the thrill of the game.
This is luxury made rare, unlocked for all.
And at WHYN, there’s always room for you

Yours sincerely,

WHYN CONCIERGE

Frequently Asked Questions

How do I enter?

Pick your ticket bundle, play our quick skills game, check-out, and you’re officially in the running for a luxury timepiece or bag. Simple, fast, and very WHYN.

Who can enter?

All entrants must be over 18.

What can I win?

Each drop gives you a shot at winning a luxury watch or accessory valued at over £10,000. Check our homepage for the make and model featured in the next drop.

How do you select the winner?

An independent random number generator, RandomDraws, selects our winner. No favourites, no funny business.

How many winners are there?

There can only be one winner who enters the Whyners Circle.

How will I know if I’ve won?

We announce the winner on Instagram and TikTok with a callback from our Concierge via email.

How will I receive my prize?

We love an in-person handover in the UK, and we’ll contribute up to £250 toward your travel if you’d like to collect your prize yourself. If not, we offer worldwide delivery (excluding countries listed in our Terms & Conditions). Shipping times can vary, and any customs fees, taxes, VAT, or delivery costs are the responsibility of the recipient. If you have questions about your delivery, our support team is here to help.

When’s the next drop?

You’ll find the date on our homepage, and we’ll announce it on Instagram, TikTok, and through our newsletter.

What is Room 99?

Room 99 is the destination of each drop, enter, and hopefully, the drop will be checked-out by you.

What if we don’t sell enough tickets?

We have a community of guests and expect strong demand, but if entries fall short, we’ll extend the draw window – up to three times maximum.

Is this a lottery or a raffle?

No, WHYN is a skill-based competition, falling under prize competitions and free draws. Winning depends on answering the skill-based question correctly and the Random Draw, not luck alone. 

What is a skill-based game?

It’s a quick test of your knowledge, and only guests who answer correctly make it through to the random draw.

Who’s behind WHYN?

We’re a London-based UK start-up on a mission to make iconic watches and bags designed for the 1% attainable for the 99. A small team, big ambition. Feel free to say hello at info@whyn.co

How many entries can I have?

You can hold up to 50 tickets per drop.

Contact us, we'll be happy to answer your questions

Contact us, we'll be happy to answer your questions

Have any Questions?